Privacy Policy

How we collect, use and protect information you share with us.

Who we are

Incanto Homes is an initiative by Prinitalia. When you submit an enquiry or contact us through this website, Prinitalia processes your information to respond to your request and coordinate consultations, quotations and orders.

Information we collect

We collect information you provide directly, including name, email address, phone number, city, message content and any product or project context linked to your enquiry.

If you submit comments, suggestions or other materials through the site or by email, telephone or in person, those submissions are treated as described in our terms of use and may be used to improve our services.

We may collect technical information such as browser type and pages visited where standard analytics are enabled, to understand how the site is used.

How we use your information

We use your information to respond to enquiries, provide quotations, coordinate showroom visits, process orders, and communicate about products and services you have expressed interest in.

We do not sell your personal data. Information may be shared with Prinitalia affiliates, franchise partners or logistics providers only as needed to fulfil your request or deliver products you have ordered.

Data retention and security

Enquiry records are retained for as long as needed to manage your relationship with Incanto Homes and to meet legal or accounting requirements. We take reasonable measures to protect information submitted through this site.

Your rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and our need to retain records for legitimate business purposes. To exercise these rights or ask questions about this policy, contact us at sales@incantohomes.com or hello@incantohomes.com.

Third-party rights

When submitting information through this site, you agree not to include personal data of others without their consent, and not to violate any third party’s copyright, trademark, privacy or other rights.

Changes to this policy

We may update this privacy policy from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated policy.